:root{--font-primary: "Outfit", -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, sans-serif;--bg-app: #f4f6fa;--bg-card: #ffffff;--bg-sidebar: #ffffff;--bg-sidebar-hover: #f1f3f4;--bg-active-blue: #e8f0fe;--color-primary: #1a73e8;--color-primary-hover: #1557b0;--color-success: #1e8e3e;--color-warning: #f9ab00;--color-danger: #d93025;--text-primary: #202124;--text-secondary: #5f6368;--text-light: #80868b;--text-on-primary: #ffffff;--border-color: #dadce0;--border-light: #e8eaed;--shadow-sm: 0 1px 2px 0 rgba(60,64,67,.3), 0 1px 3px 1px rgba(60,64,67,.15);--shadow-md: 0 4px 8px 3px rgba(60,64,67,.15);--radius-sm: 4px;--radius-md: 8px;--radius-lg: 16px;--radius-round: 24px;--transition-fast: .15s ease-in-out;--transition-normal: .25s ease-in-out}*{box-sizing:border-box;margin:0;padding:0}body{font-family:var(--font-primary);background-color:var(--bg-app);color:var(--text-primary);font-size:14px;line-height:1.5;overflow:hidden;height:100vh;-webkit-font-smoothing:antialiased}button,input,select,textarea{font-family:inherit;font-size:inherit}a{color:var(--color-primary);text-decoration:none}a:hover{text-decoration:underline}::-webkit-scrollbar{width:6px;height:6px}::-webkit-scrollbar-track{background:transparent}::-webkit-scrollbar-thumb{background:#c1c1c1;border-radius:3px}::-webkit-scrollbar-thumb:hover{background:#a8a8a8}.app-container{display:flex;height:100vh;width:100vw;background-color:var(--bg-app)}.main-content{flex:1;display:flex;flex-direction:column;height:100%;overflow:hidden}.navbar-sidebar{width:250px;background-color:var(--bg-sidebar);border-right:1px solid var(--border-color);display:flex;flex-direction:column;height:100%;flex-shrink:0}.brand-section{padding:16px 20px;display:flex;align-items:center;gap:10px;border-bottom:1px solid var(--border-light)}.brand-logo{font-size:24px}.brand-name{font-weight:700;font-size:18px;color:var(--color-primary)}.brand-tagline{font-size:10px;color:var(--text-secondary);text-transform:uppercase;letter-spacing:1px}.user-profile-section{padding:16px 20px;border-bottom:1px solid var(--border-light);display:flex;flex-direction:column;gap:6px}.user-name{font-weight:600;color:var(--text-primary)}.user-role-badge{display:inline-block;align-self:flex-start;padding:2px 8px;font-size:11px;border-radius:12px;font-weight:500;text-transform:capitalize}.user-role-badge.super_admin{background-color:#feeec8;color:#b06000}.user-role-badge.manager{background-color:#e8f0fe;color:#1a73e8}.nav-links{list-style:none;padding:16px 8px;display:flex;flex-direction:column;gap:4px;flex:1;overflow-y:auto}.nav-item{display:flex;align-items:center;gap:12px;padding:10px 16px;border-radius:var(--radius-round);color:var(--text-secondary);font-weight:500;cursor:pointer;transition:var(--transition-fast)}.nav-item:hover{background-color:var(--bg-sidebar-hover);color:var(--text-primary)}.nav-item.active{background-color:var(--bg-active-blue);color:var(--color-primary)}.company-selector-section{padding:16px;border-bottom:1px solid var(--border-light)}.company-select{width:100%;padding:8px 12px;border:1px solid var(--border-color);border-radius:var(--radius-md);background-color:#fff;outline:none;font-weight:500;cursor:pointer}.logout-section{padding:16px;border-top:1px solid var(--border-light)}.btn-logout{width:100%;display:flex;align-items:center;justify-content:center;gap:8px;padding:10px;border:1px solid var(--border-color);border-radius:var(--radius-round);background:transparent;color:var(--text-secondary);font-weight:500;cursor:pointer;transition:var(--transition-fast)}.btn-logout:hover{background-color:#fce8e6;color:var(--color-danger);border-color:#fad2cf}.top-header{height:60px;background-color:#fff;border-bottom:1px solid var(--border-color);display:flex;align-items:center;justify-content:space-between;padding:0 24px}.header-title{font-size:18px;font-weight:600}.dashboard-layout{display:flex;flex:1;height:100%;overflow:hidden;background-color:#fff}.inbox-sidebar{width:320px;border-right:1px solid var(--border-color);display:flex;flex-direction:column;height:100%;flex-shrink:0}.inbox-search-bar{padding:10px 14px;border-bottom:1px solid var(--border-light);background-color:#fff}.search-input-wrapper{position:relative;display:flex;align-items:center;width:100%}.search-input-wrapper input{width:100%;padding:9px 16px 9px 40px;border:1px solid #e8eaed;border-radius:24px;background-color:#f1f3f4;font-size:13.5px;color:#202124;outline:none;box-sizing:border-box;transition:all .2s ease}.search-input-wrapper input:focus{background-color:#fff;border-color:#1a73e8;box-shadow:0 1px 6px #20212433}.search-icon{position:absolute;left:14px;color:#5f6368;pointer-events:none}.inbox-filter-tabs{display:flex;border-bottom:1px solid var(--border-light)}.filter-tab{flex:1;text-align:center;padding:10px;cursor:pointer;font-weight:500;color:var(--text-secondary);border-bottom:2px solid transparent;transition:var(--transition-fast)}.filter-tab:hover{color:var(--text-primary);background-color:#f8f9fa}.filter-tab.active{color:var(--color-primary);border-bottom-color:var(--color-primary)}.chats-list{flex:1;overflow-y:auto}.chat-list-item{display:flex;gap:12px;padding:12px 16px;border-bottom:1px solid var(--border-light);cursor:pointer;transition:var(--transition-fast)}.chat-list-item:hover{background-color:var(--bg-sidebar-hover)}.chat-list-item.active{background-color:var(--bg-active-blue)}.avatar-circle{width:40px;height:40px;border-radius:50%;background-color:#dadce0;color:var(--text-primary);display:flex;align-items:center;justify-content:center;font-weight:600;font-size:16px;flex-shrink:0}.chat-item-details{flex:1;overflow:hidden}.chat-item-header{display:flex;justify-content:space-between;align-items:baseline;margin-bottom:4px}.chat-item-name{font-weight:600;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.chat-item-time{font-size:11px;color:var(--text-light)}.chat-item-preview{font-size:12px;color:var(--text-secondary);white-space:nowrap;overflow:hidden;text-overflow:ellipsis;margin-bottom:4px}.chat-item-footer{display:flex;align-items:center;justify-content:space-between}.status-indicator{padding:2px 6px;font-size:10px;font-weight:600;text-transform:uppercase;border-radius:4px}.status-indicator.open{background-color:#e6f4ea;color:#137333}.status-indicator.resolved{background-color:#f1f3f4;color:#5f6368}.status-indicator.snoozed{background-color:#fef7e0;color:#b06000}.chat-area{flex:1;display:flex;flex-direction:column;height:100%;background-color:#fff;border-right:1px solid var(--border-color)}.chat-header-pane{padding:12px 24px;border-bottom:1px solid var(--border-color);display:flex;justify-content:space-between;align-items:center}.chat-header-info{display:flex;align-items:center;gap:12px}.chat-header-name{font-size:16px;font-weight:600}.chat-header-phone{font-size:12px;color:var(--text-secondary)}.chat-header-actions{display:flex;gap:10px}.messages-thread{flex:1;padding:24px;overflow-y:auto;background-color:#f8f9fa;display:flex;flex-direction:column-reverse;gap:16px}.msg-wrapper{display:flex;flex-direction:column;max-width:70%}.msg-wrapper.received{align-self:flex-start}.msg-wrapper.sent{align-self:flex-end}.msg-bubble{padding:10px 14px;border-radius:var(--radius-lg);font-size:14px;line-height:1.4;position:relative;max-width:82vw;box-sizing:border-box;overflow:hidden;word-break:break-word}.msg-wrapper.received .msg-bubble{background-color:#fff;color:var(--text-primary);border:1px solid var(--border-light);border-bottom-left-radius:4px}.msg-wrapper.sent .msg-bubble{background-color:var(--color-primary);color:var(--text-on-primary);border-bottom-right-radius:4px}.msg-wrapper.bot{align-self:flex-end}.msg-wrapper.bot .msg-bubble{background-color:#e8f0fe;color:#1a73e8;border:1px solid #c2dbff;border-bottom-right-radius:4px}.msg-meta{font-size:10px;color:var(--text-light);margin-top:4px;display:flex;align-items:center;gap:4px}.msg-wrapper.sent .msg-meta{justify-content:flex-end;color:#ffffffb3}.msg-sender-tag{font-weight:600;text-transform:uppercase;font-size:9px;padding:1px 4px;border-radius:3px;background-color:#e8eaed;color:#5f6368}.msg-wrapper.bot .msg-sender-tag{background-color:#1a73e8;color:#fff}.google-chat-msg-row{display:flex!important;margin-bottom:16px!important;padding:0 12px!important;width:100%!important;gap:6px!important;box-sizing:border-box!important}.google-chat-msg-row.received{justify-content:flex-start!important}.google-chat-msg-row.sent{justify-content:flex-end!important}.google-chat-msg-row 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.msg-bubble-container{display:flex!important;align-items:center!important;gap:4px!important}.google-chat-msg-row .msg-bubble{padding:8px 16px!important;border-radius:18px!important;font-size:14px!important;line-height:1.4!important;word-break:break-word!important;box-shadow:none!important}.google-chat-msg-row.received .msg-bubble{background-color:#f1f3f4!important;color:#1f1f1f!important;border-top-left-radius:4px!important}.google-chat-msg-row.sent .msg-bubble{background-color:#c2e7ff!important;color:#001d35!important;border-top-right-radius:4px!important}.google-chat-ticks{font-size:10px!important;display:flex!important;align-items:center!important;color:#747775!important}.chat-input-pane{padding:16px 24px;border-top:1px solid var(--border-color);background-color:#fff}.chat-input-wrapper{display:flex;align-items:flex-end;gap:12px;border:1px solid var(--border-color);border-radius:var(--radius-lg);padding:8px 16px;background-color:#f8f9fa}.chat-input-wrapper:focus-within{background-color:#fff;border-color:var(--color-primary);box-shadow:0 1px 3px #3c404326}.chat-input-wrapper textarea{flex:1;border:none;background:transparent;outline:none;resize:none;height:24px;max-height:120px;font-size:14px;padding:2px 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16px;text-align:center;border-bottom:1px solid var(--border-light)}.details-avatar{width:64px;height:64px;border-radius:50%;background-color:var(--bg-active-blue);color:var(--color-primary);display:flex;align-items:center;justify-content:center;font-size:24px;font-weight:700;margin:0 auto 12px}.details-name{font-size:16px;font-weight:600}.details-phone{font-size:12px;color:var(--text-secondary)}.details-section{padding:16px;border-bottom:1px solid var(--border-light)}.details-section-title{font-size:12px;text-transform:uppercase;color:var(--text-secondary);font-weight:600;margin-bottom:12px;letter-spacing:.5px}.meta-field{margin-bottom:12px}.meta-label{font-size:11px;color:var(--text-light);margin-bottom:4px}.meta-value{font-size:13px;color:var(--text-primary)}.tags-container{display:flex;flex-wrap:wrap;gap:6px;margin-top:8px}.tag-badge{background-color:#f1f3f4;color:#3c4043;padding:3px 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var(--border-color);background-color:#f8f9fa;color:var(--text-secondary);font-weight:500;font-size:12px;letter-spacing:.2px;position:sticky;top:0;z-index:1;white-space:nowrap}.data-table td{padding:12px 16px;border-bottom:1px solid var(--border-light);font-size:13px;vertical-align:middle}.data-table tbody tr{transition:background-color var(--transition-fast)}.data-table tbody tr:hover{background-color:#f8f9fa}.data-table tbody tr:last-child td{border-bottom:none}.data-table tbody tr.row-selected{background-color:var(--bg-active-blue);box-shadow:inset 3px 0 0 var(--color-primary)}.data-table tbody tr.row-selected:hover{background-color:#ddeafd}.md-checkbox{-moz-appearance:none;appearance:none;-webkit-appearance:none;width:18px;height:18px;border:2px solid var(--border-color);border-radius:4px;cursor:pointer;display:inline-flex;align-items:center;justify-content:center;vertical-align:middle;transition:var(--transition-fast);position:relative}.md-checkbox:hover{border-color:var(--text-secondary)}.md-checkbox:checked{background-color:var(--color-primary);border-color:var(--color-primary)}.md-checkbox:checked:after{content:"";position:absolute;left:5px;top:1px;width:4px;height:9px;border:solid white;border-width:0 2px 2px 0;transform:rotate(45deg)}.row-action-btn{background:transparent;border:none;color:var(--text-secondary);width:30px;height:30px;border-radius:50%;display:inline-flex;align-items:center;justify-content:center;cursor:pointer;transition:var(--transition-fast)}.row-action-btn:hover{background-color:var(--bg-sidebar-hover);color:var(--text-primary)}.row-action-btn.marketing{color:var(--color-primary)}.row-action-btn.marketing:hover{background-color:var(--bg-active-blue)}.row-action-btn.danger:hover{background-color:#fce8e6;color:var(--color-danger)}.table-toolbar{display:flex;justify-content:space-between;align-items:center;flex-wrap:wrap;gap:12px}.table-toolbar-group{display:flex;align-items:center;gap:10px;flex-wrap:wrap}.page-size-select{display:flex;align-items:center;gap:6px;font-size:13px;color:var(--text-secondary)}.page-size-select select{padding:5px 8px;border-radius:var(--radius-sm);border:1px solid var(--border-color);font-size:13px;background:#fff;cursor:pointer;color:var(--text-primary);outline:none;transition:var(--transition-fast)}.page-size-select select:hover{border-color:var(--text-secondary)}.pill-input-wrapper{position:relative;display:flex;align-items:center}.pill-input-wrapper svg{position:absolute;left:12px;color:var(--text-light);pointer-events:none}.pill-input-wrapper input{padding:8px 14px 8px 36px;border-radius:var(--radius-round);border:1px solid var(--border-color);background-color:#fff;font-size:13px;outline:none;transition:var(--transition-fast);width:200px}.pill-input-wrapper input:focus{background-color:#fff;border-color:var(--color-primary);box-shadow:0 1px 4px #1a73e833}.tag-dropdown-trigger{display:flex;align-items:center;gap:8px;padding:7px 12px 7px 14px;border:1px solid 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var(--transition-fast)}.tag-dropdown-caret.open{transform:rotate(180deg)}.selection-bar{display:flex;align-items:center;justify-content:space-between;gap:12px;flex-wrap:wrap;background-color:var(--bg-active-blue);border:1px solid #c2dbff;border-radius:var(--radius-md);padding:8px 16px;animation:selectionBarIn .15s ease-out}@keyframes selectionBarIn{0%{opacity:0;transform:translateY(-4px)}to{opacity:1;transform:translateY(0)}}.selection-bar-count{display:flex;align-items:center;gap:10px;font-size:13px;font-weight:500;color:var(--color-primary)}.selection-bar-count button{background:transparent;border:none;color:var(--color-primary);cursor:pointer;display:flex;align-items:center;justify-content:center;width:24px;height:24px;border-radius:50%;transition:var(--transition-fast)}.selection-bar-count button:hover{background-color:#1a73e81f}.selection-bar-actions{display:flex;align-items:center;gap:8px;flex-wrap:wrap}.selection-bar-actions input{padding:6px 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